> For the complete documentation index, see [llms.txt](https://docs.westsolutions.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.westsolutions.xyz/legal/terms-of-service-and-use.md).

# Terms of Service & Use

What you agree to when you use West Solutions' products and services.

<figure><img src="https://229347837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuXUPW849W3vAMliep60n%2Fuploads%2FyJVsLQOPLrKu0twer4Xm%2FWest%20Header.png?alt=media&amp;token=062626a6-50d1-4d6d-8c26-3df155b3667b" alt=""><figcaption></figcaption></figure>

### 1. Acceptance of Terms

These **Terms of Service** and **Terms of Use** ("Terms") govern your access to and use of our products, services, platforms, and communications. By <mark style="color:red;">purchasing</mark>, <mark style="color:red;">accessing</mark>, or <mark style="color:red;">using any of our services</mark>, *you confirm that you have* *<mark style="color:yellow;">**read,**</mark>* *<mark style="color:yellow;">**understood,**</mark>* *and <mark style="color:yellow;">**agreed**</mark>* *to be bound by these Terms.*

<mark style="color:$danger;">**If you do not agree with these Terms, you must not use our services.**</mark>

***

### 2. Payments, Donations & Refund Policy

All payments made to us are treated as **donations**.

All donations are **final and non-refundable**. Once a donation has been completed and the corresponding product has been delivered, no refunds, chargebacks, or reversals will be issued under any circumstances.

***

### 3. Finality of Purchases

All purchases are considered **final upon delivery**. No refunds, exchanges, or cancellations are available after fulfillment.

***

### 4. Account Responsibility

If an account is delivered as part of a purchase, responsibility transfers to the user immediately upon delivery.

We are not responsible for any issues arising after the user:

* Changes the email address
* Changes the password
* Modifies security, recovery, or authentication settings

***

### 5. Accepted Payment Methods

We accept the following payment methods:

* PayPal Friends & Family (EUR)
* Cryptocurrency (Litecoin)
* PaySafeCard (Greece)

Use of any payment method constitutes acceptance of these Terms.

***

### 6. Order Cancellations

Orders cannot be canceled once payment has been made and the fulfillment process has begun.

***

### 7. Technical Issues & Support

Any technical issues must be reported within **72 hours** of purchase. Requests submitted after this period may not be reviewed.

Support is provided at our discretion.

***

### 8. Third-Party Platform Compliance

Users are solely responsible for ensuring that their use of our products complies with the rules and Terms of Service of any third-party platform.

We are not liable for bans, suspensions, restrictions, or penalties imposed by third-party platforms.

***

### 9. Modifications

We reserve the right to modify or update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

<figure><img src="https://229347837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuXUPW849W3vAMliep60n%2Fuploads%2FSH0Fsw7JmcvXvML9rSwj%2FWest%20Header.png?alt=media&amp;token=763ba9f4-0516-4a25-a1d5-4187c97936aa" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
By using this website or purchasing our products, you agree to our [Terms of Use](https://unknown-6.gitbook.io/unknown-docs/our-policies/tos), [Code of Conduct](https://docs.unknwnportal.xyz/our-policies/coc), and [Privacy Policy](https://docs.unknwnportal.xyz/our-policies/tos). All payments are final and non-refundable. ***EU/GDPR compliant***.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.westsolutions.xyz/legal/terms-of-service-and-use.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
